Analysis of Export and Import Processes of Selected Products in Thailand

Study cases

Case study basic information

Product:

Sugar

Corridors and routes:

Thailand to Bangladesh

Process analysis:

Export from Thailand

Importing Country:

Bangladesh

Exporting country:

Thailand

Use case diagram

Time procedure charts

Procedure details

Procedure name:

Conclude contract and trade terms

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Country and procedure description	Conclude contract and trade terms/Buy (Export from THA to BGD/Sugar)
Actors & participants	-Exporter -Buyer
Input and criteria to enter or begin the business process	-Exporter and Buyer may have a deal or contract before this process.
Activities and associated documentary requirements	1 Exporter issues a Proforma Invoice to Buyer 2 Buyer validates purchase order document. If it’s not correct, Buyer will return document back to Importer. If it’s correct, Buyer will continue to the next step. 3 Buyer confirms the intent to purchase and issues Purchase Order to Exporter. 4 Exporter prepares the shipment of goods.
Output criteria to exit the business process	- Exporter and Buyer deal with a contract. - Buyer issues Purchase order to Exporter
Activity diagram
Number of documents required	2
Average time required	2.00

Procedure name:

Obtain export permit

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Country and procedure description	Obtain export permit(Export from THA to BGD/Sugar)
Actors & participants	-Production and Distribution Management Center -Office of cane and sugar board -Exporter or Representative
Input and criteria to enter or begin the business process	-Exporters must be allowed to be a company to export sugar
Activities and associated documentary requirements	1An exporter prepares documents required for the application of Permit for the Export of Sugar. These documents include: - Sale Contract - Purchase Order - Application for Permission to Export Sugar (KN.9) - Payment Document 2 An officer at Production and Distribution Management Center reviews and verifies submitted information. 3 If the submitted information is correct, an authorized officer signs and authenticates Permit for the Export of Sugar (KN. 10). 4 An exporter receives a Permit for the Export of Sugar (KN. 10). 5 Exporter prepares documents required for the application of Permit for the Export of Goods. These documents include: o Sale Contract o Purchase Order o Payment Document o Notification of Quotas Cutout o Permit for the Export of Sugar (KN. 10). o Application for the Export of Goods (A.3) 6 An officer at Office of cane and sugar board reviews and verifies submitted information and authenticates Permit for the Export of Goods (A.4). 7 An officer at Office of cane and sugar board collect the Permit for the Export of Goods (A.4).
Output criteria to exit the business process	-An exporter receives a Permit for the Export of Sugar
Activity diagram
Number of documents required	12
Average time required	2.00

Procedure name:

Obtain goods movement permit

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Country and procedure description	Obtain goods movement permit(Export from THA to BGD/Sugar)
Actors & participants	- Exporter or Representative - Office of the cane and sugar board
Input and criteria to enter or begin the business process	- Goods was prepared for transfer
Activities and associated documentary requirements	1 Exporter prepare document for permission to transfer and issues an Application for transfer sugar for exportation (KN.5.1). 2 An officer at Production and Distribution Management Center reviews and verifies submitted information. 3 If the submitted information is correct, an authorized officer signs and authenticates Permit for transfer sugar for exportation (KN.6.1). 4 An exporter receives Permit for transfer sugar for exportation (KN.6.1).
Output criteria to exit the business process	An exporter receives Permit for transfer sugar for exportation (KN.6.1).
Activity diagram
Number of documents required	2
Average time required	1.00

Procedure name:

Arrange transport (shipping)

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Country and procedure description	Arrange transport (shipping)(Export from THA to BGD/Sugar)
Actors & participants	-Exporter or Representative - Carrier (Shipping Line) - Inland Haulage
Activities and associated documentary requirements	1 An exporter or representative contacts a carrier (shipping line) to reserve cargo space and vessel. Booking request can be prepared in various forms depending on the shipping line. For some shipping lines, a booking of cargo space and vessel can be done through online reservation system. For those that do not have such system, the booking is done over the phone or email. 2 A carrier acknowledges the booking request by returning a draft Bill of Lading to an exporter or representative. The draft Bill of Lading shall be revised until an exporter or representative acknowledges its correctness. 3 If the information in the draft Bill of Lading is correct, an exporter or representative contact an inland haulage to schedule a pick-up of an empty container from carrier’s container yard, a delivery of that empty container to exporter’s warehouse, and a return of stuffed container to container yard for further loading. At this stage, the booking request is often done over phone, fax, and email. 4 Inland haulage acknowledges the booking request by returning a booking confirmation to an exporter or representative. The booking confirmation shall be revised until an exporter or representative acknowledges its correctness.
Output criteria to exit the business process	-An exporter receives booking confirmations for inland and cross-border transportation.
Activity diagram
Number of documents required	5
Average time required	3.00

Procedure name:

Obtain cargo insurance

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Country and procedure description	Obtain cargo insurance(Export from THA to BGD/Sugar)
Actors & participants	- Exporter or Representative - Insurance Company
Input and criteria to enter or begin the business process	-Exporter and Buyer may have a deal or contract before this process.
Activities and associated documentary requirements	1. Under the C.I.F. term, an exporter or representative is required to arrange cargo insurance. To apply for an insurance coverage, the following documents have to be submitted to an insurance company. o Cargo Insurance Application Form o Letter of Credit o Commercial Invoice o Packing List o Draft Bill of Lading 2. Based on the submitted documents, an insurance company decides whether or not to provide the insurance coverage. An insurance company issues Cover Note for the to-be-insured consignment. 3 Once receives a transport contract or Bill of Lading from an exporter or representative, an insurance company issues Insurance Policy.
Output criteria to exit the business process	-The consignment is insured from the place of dispatch to the place of destination.
Activity diagram
Number of documents required	6
Average time required	2.00

Procedure name:

Provide Customs declaration

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Country and procedure description	Provide Customs declaration(Export from THA to BGD/Sugar)
Actors & participants	- Exporter or Representative - Customs
Input and criteria to enter or begin the business process	-An importer and an exporter have already concluded trade contract and terms. - The goods in amount and conditions specified in the purchase order are ready for inspection.  An exporter has already arranged transportation for cargo movement. - An exporter or representative has to be a registered user of the Customs Paperless System.
Activities and associated documentary requirements	1. An exporter or representative submits Customs Declaration to Customs through Customs Paperless System. In addition to specific customs data requirements related to duty and privileges, the information that has to be declared includes a reference number of Permit for the Export of Sugar and consignment details as presented in Commercial Invoice. 2. Customs Paperless System verifies submitted Customs Declaration. It will send Declaration Reject to inform an exporter or representative if the submitted declaration is incomplete or incorrect. On the other hand, if the attempt to make Customs Declaration is successful, the system will notify an exporter or representative with Declaration Accept which is inclusive of a Declaration reference number
Output criteria to exit the business process	- An exporter receives Declaration Accept which is inclusive of a Declaration reference number from Customs Paperless System
Activity diagram
Number of documents required	3
Average time required	1.00

Procedure name:

Collect empty containers from yard

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Country and procedure description	Collect empty containers from yard(Export from THA to BGD/Sugar)
Actors & participants	- Carrier (Shipping Line) - Port Authority - Inland Haulage
Input and criteria to enter or begin the business process	-An exporter has already arranged transportation for cargo movement.
Activities and associated documentary requirements	1. A driver takes the haulage to the specified container yard to pick up an empty container. 2. A carrier submits Empty Container Movement Request (KBT.05) to ask for the permission to transfer an empty container to exporter’s premise. 3. If a carrier wishes to make an upfront payment, an officer at Port Authority collects associated port charges and issues a receipt upon a receipt of charges. If a carrier has already made an arrangement with Port Authority for a bulk payment, an officer at Port Authority records the amount to be paid. 4. An officer at Port Authority then allocates necessary equipment and lifts an empty container on to haulage
Output criteria to exit the business process	-An empty container has already been lifted on to haulage and the driver is ready to take it to exporter’s premise.
Activity diagram
Number of documents required	2
Average time required	1.00

Procedure name:

Stuff containers

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Country and procedure description	Stuff containers(Export from THA to BGD/Sugar)
Actors & participants	- Exporter or Representative - Inland Haulage - Customs - Port Authority
Input and criteria to enter or begin the business process	-A driver of an inland haulage is ready to transfer an empty container to the location where a container will be filled.
Activities and associated documentary requirements	1. An exporter prepares the goods to be packed according to the Packing List. 2. An exporter control product of goods packaging and prepare documents for transfer goods. 3. An exporter send TKT.308.2 document to Inland Haulage for transfer cargo to port. 4. An exporter prepare Request for Container Control List. These documents include: o Container Control List o Permit for transfer sugar for exportation (KN.6.1) 5. An officer at Customs verifies information. 6. If the submitted information is correct, an authorized officer issues Goods Transition Control List Accept to exporter. 7. Exporter prints out Goods Transfer Bill and issues Container Label. 8. Inland Haulage transfer cargo to port. 9. An officer at Port Authority record date-time of port entry and prepare Equipment Interchange Receipt (EIR) and send a copy to Inland Haulage 10. Inland Haulage received EIR from Port Authority and take cargo to Sub-Gate. 11. An officer at Port Authority allocate equipment for cargo handling.
Activity diagram
Number of documents required	8
Average time required	2.00

Procedure name:

Handle container at the terminal & stow onto vessel (airport)

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Country and procedure description	Container handling at the terminal & stow onto vessel (airport)(Export from THA to BGD/Sugar)
Actors & participants	- Exporter or Representative - Customs - Carrier (Shipping Line) - Port Authority
Input and criteria to enter or begin the business process	- The consignment has already been released from Customs area. - Carrier has already received permission from Marine Department to leave port of departure
Activities and associated documentary requirements	1 Ship Agent prepares “Bill of Lading” to Exporter and “Manifest” to Thai Customs Department through paperless system. 2 Ship Agents prepares container loading list for Port Authority of Thailand (PAT). 3 Ship Agent prepares “Bill of Lading” to Exporter.  Ship Agent prepares documents for Thai Customs Department. - Container Loading List - Manifest 4 Port Authority of Thailand (PAT) receives the documents and records the container loading list and prepare manifest document to send back to ship agent
Activity diagram
Number of documents required	5
Average time required	1.00

Procedure name:

Clear goods at port/border by customs

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Country and procedure description	Customs clearance at port/border(Export from THA to BGD/Sugar)
Actors & participants	- Exporter or Representative - Inland Haulage - Customs
Input and criteria to enter or begin the business process	-The container has already been filled with goods specified in the Packing List
Activities and associated documentary requirements	1 A driver of inland haulage presents Equipment Interchange Receipt and Goods Transition Control List to Customs officer. 2 Customs officer verifies the information received with the actual consignment and the information recorded in the system. 3 If the Customs Paperless System indicates that the consignment is not subject to further inspection, Customs officer can release the consignment from Sub-Gate right away. The actual quantity of goods to be exported will be recorded in the system. An exporter will be notified of this amount. 4 If it is indicated in the Customs Paperless System that this particular consignment is randomly selected for inspection, a driver of inland haulage has to transfer the container to the point of inspection. 5 Customs officer then inspects the cargo. If misconduct is not found, Customs officer can release the consignment from Sub-Gate right away. The actual quantity of goods to be exported will be recorded in the system. An exporter will be notified of this amount. If misconduct is founded, Customs officer record a misconduct case which requires further investigation.
Output criteria to exit the business process	-The consignment is released from Customs area.
Activity diagram
Number of documents required	3
Average time required	1.00

Procedure name:

Prepare documents for importer

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Country and procedure description	Prepare documents for importer(Export from THA to BGD/Sugar)
Actors & participants	- Exporter or Representative - Department of Foreign Trade/TCB
Activities and associated documentary requirements	1 An exporter or representative prepares documents necessary for the application of Certificates used in import formalities.These documents include: - Invoice - Bill of Lading (B/L) - Application for Certificate of Origin 2 An officer at Department of Foreign Trade reviews and verifies submitted information. 3 If the submitted information is correct, an authorized officer signs and authenticates Permit for the Certificate of Origin. 4 An exporter collect documents required for import.
Activity diagram
Number of documents required	4
Average time required	10.00

Procedure name:

Verify the accuracy/authenticity of exported cargo

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Country and procedure description	Verify the accuracy/authenticity of exported cargo(Export from THA to BGD/Sugar)
Actors & participants	- Exporter or Representative - Office of The Cane and Sugar Board
Activities and associated documentary requirements	1 An exporter or representative prepares documents.These documents include: - Report details the export of sugar (KN.11) - Sugar Export Monthly Report 2 An officer at Office of the cane and sugar board receives and record the actual quantity exported.
Activity diagram
Number of documents required	2
Average time required	1.00

Procedure name:

Apply for the BTOS Procedure

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Country and procedure description	Claim payment(Export from THA to BGD/Sugar)
Actors & participants	- Exporter - Exporter’s Bank - Importer - Importer’s Bank
Activities and associated documentary requirements	1. Importer sends contract traded goods (CFR) by payment later to Exporter. 2. Exporter receives document. 3. Exporter prepares and sends documents to Importer. o Invoice o Packing List o Bill of Lading (B/L) 4. Exporter delivers goods/products to importer. 5. Importer receives documents. Importer goes to import declaration process. 6. Importer receives goods/products. 7. Importer prepares cash or money in the account for transfer when the due comes. 8. Importer’s Bank receives transferred money. 9. Importer’s Bank review and payment or direct debit from Importer. 10. Importer’s Bank sends money orders to Exporter’s Bank. 11. Exporter’s Bank is debited from Importer’s Bank. 12. Fee deducted before transfer to Exporter’s account. 13. Exporter checks and receives money
Activity diagram
Number of documents required	4
Average time required	13.00

Case study name:

Export of Auto Spare Parts from Thailand to India, 2011

Study cases

Case study basic information

Product:

Auto-parts

Corridors and routes:

Not Specified

Process analysis:

Export from Thailand

Importing Country:

India

Exporting country:

Thailand

Use case diagram

Time procedure charts

Procedure details

Procedure name:

Conclude contract and trade terms

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Country and procedure description	Conclude contract and trade terms/Buy (Export from THA to IND/Auto Parts)
Actors & participants	-Exporter -Importer -Suppliers
Input and criteria to enter or begin the business process	-Exporter and Importer may have a deal or contract before this process.
Activities and associated documentary requirements	1. Importer issues purchase order to Exporter 2. Exporter validates purchase order document. If it’s not correct, Exporter will return document back to Importer. If it’s correct, Exporter will continue to the next step. 3. Exporter checks the stock. If it doesn’t exist, Exporter will create P/O documents for suppliers. Suppliers receive P/O documents and reply the confirmation back to Exporter. 4. Exporter allocates products from orders. 5. Exporter prepares purchase confirmation and reply to Importer. 6. Exporter continues products/goods preparation in the next step.
Activity diagram
Number of documents required	2
Average time required	0.25

Procedure name:

Allocate

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Country and procedure description	Allocate(Export from THA to IND/Auto Parts)
Actors & participants	- Exporter - Suppliers
Input and criteria to enter or begin the business process	-Exporter and Importer have to finish the buy process
Activities and associated documentary requirements	1. Exporter finds the items from orders. 2. If Exporter can’t find items from the inventory, Exporter check orders to suppliers. Suppliers make products and deliver to Exporter. Exporter receives products. Exporter prepares ship labels and repacks products with ship labels for shipment. 3. If Exporter can find items from stock, Exporter allocates items. 4. Items are picked from the inventory. 5. Exporter prepares ship labels and cartons/boxes. 6. Items are packed with ship labels for shipment. 7. Exporter prepares documents.  Packing Slips  Packing List 8. Exporter schedule Date Time for shipment.
Output criteria to exit the business process	-Products are ready for movement.
Activity diagram
Average time required	0.25

Procedure name:

Pick and pack

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Country and procedure description	Pick and pack(Export from THA to IND/Auto Parts)
Activity diagram
Average time required	5.00

Procedure name:

Send/receive invoice

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Country and procedure description	Send/receive invoice(Export from THA to IND/Auto Parts)
Average time required	0.75

Procedure name:

Arrange transport (shipping)

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Country and procedure description	Arrange transport (shipping)(Export from THA to IND/Auto Parts)
Activity diagram
Average time required	0.75

Procedure name:

Obtain pre-shipment approval/inspection

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Country and procedure description	Pre-shipment approval/inspection(Export from THA to IND/Auto Parts)
Activity diagram
Average time required	0.75

Procedure name:

Conduct security inspection

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Country and procedure description	Security inspection(Export from THA to IND/Auto Parts)
Activity diagram
Average time required	0.25

Procedure name:

Provide Customs declaration

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Country and procedure description	Provide Customs declaration(Export from THA to IND/Auto Parts)
Actors & participants	- Exporter - Thai Customs Department - Exporter’s Bank - Thai Customs Department’ Bank
Activities and associated documentary requirements	1. Exporter submits electronics data to Thai Customs Department through Paperless system.  Invoice  Permit Reference Number  Export Declaration 2. Thai Customs Department verifies data. If it’s not correct, the declaration reject will be sent to exporter. If it’s correct, the declaration accepts and declaration number will be sent to exporter. 3. In case of Tax required for exportation  Exporter reports the debit tax document "Payment Order" to the bank.  Exporter's Bank attempt to deduct balance on Exporter's account by sending "Debit Advice" to the exporter and "Bank Statement" to Thai Customs Department's bank.  Exporter acknowledges the debit and filing.  Bank sends “Remittance Advice” to Thai Customs Department.  Thai Customs Department’s bank acknowledges and sends “Credit Advice” to Thai Customs Department.  Thai Customs Department acknowledges and updates export declaration status
Number of documents required	11
Average time required	1.00

Procedure name:

Load container and transport to port (airport) of departure

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Country and procedure description	Load container and transport to port (airport) of departure(Export from THA to IND/Auto Parts)
Actors & participants	- Exporter - Haulage - Port Authority of Thailand (PAT) - Royal Thai Customs
Input and criteria to enter or begin the business process	-Cargo/products are ready for movement.
Activities and associated documentary requirements	1. Exporter to contact truck/haulage to pick up empty containers to be sent packing at the warehouse to a company vehicle preemption truck. 2. Truck/Haulage and receive a reservation confirmation. 3. Export makes an appointment with truck/haulage and prepare for packing goods entering. 4. Empty container is brought to the warehouse for packing. 5. Exporter controls sealed container. 6. Exporter prepares document. a. Request for permission for the container to the Port Area (TK 308.2) 7. Exporters prepares document for Thai Customs Department. a. Contain Slip b. Form KN.6.1 8. Thai Customs Department receives documents and verify. If they are not correct, the good transition control list reject will be sent back. If they are correct, the good transition control list accept will be sent back. 9. Exporter receives and prints out the container slip and gives to haulage. 10. Haulage moves contain to port. 11. Port Authority of Thailand (PAT) receives documents from Haulage and verifies documents. 12. PAT prepares Equipment Interchange Receipt (EIR) document and send to Exporter. 13. Haulage move container to the container yard
Output criteria to exit the business process	-Cargos/Products are moved to Port Area.
Activity diagram
Number of documents required	7
Average time required	0.25

Procedure name:

Provide certification of origin (COO)

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Country and procedure description	Provide certification of origin (COO)(Export from THA to IND/Auto Parts)
Actors & participants	- Exporter / Agent - Department of Foreign Trad
Input and criteria to enter or begin the business process	-Importer requires Form FTA for Importation.
Activities and associated documentary requirements	1. Exporter enters data into the online system.(withattached scan documents)  Form FTA Request form  Invoice  Bill of Lading (B/L)  Certificate of origin  Form FTA (draft) 2. Exporter prepares document and send to the Thai chamber of commerce for Form FTA. 3. Officer receives documents and verifies data. If it’s not correct, Exporter has to modify and send it again. If it’s correct, Officer creates and approves Form FTA. 4. Exporter makes payment for fee and receives Form FTA.
Output criteria to exit the business process	-Exporter gets Form FTA and send to Importer in the next step.
Number of documents required	5

Procedure name:

Carry out port and terminal handing activities

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Country and procedure description	Port and terminal handing activities(Export from THA to IND/Auto Parts)
Average time required	1.00

Procedure name:

Wait for the next ship

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Country and procedure description	Waiting time before next ship departs(Export from THA to IND/Auto Parts)
Average time required	2.00

Procedure name:

Handle container at the terminal & stow onto vessel (airport)

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Country and procedure description	Container handling at the terminal & stow onto vessel (airport)(Export from THA to IND/Auto Parts)
Actors & participants	- Exporter - Thai Customs Department - Ship Agent - The Port Authority of Thailand (PAT)
Activities and associated documentary requirements	 '-Ship Agent prepares “Bill of Lading” to Exporter and “Manifest” to Thai Customs Department through paperless system.  -Ship Agents prepares container loading list for Port Authority of Thailand (PAT).  -Ship Agent prepares “Bill of Lading” to Exporter.  Ship Agent prepares documents for Thai Customs Department.  --Container Loading List  --Manifest  -Port Authority of Thailand (PAT) receives the documents and records the container loading list and prepare
Number of documents required	7
Average time required	0.25

Procedure name:

Clear goods at port/border by customs

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Country and procedure description	Customs clearance at port/border(Export from THA to IND/Auto Parts)
Activity diagram
Average time required	1.00

Procedure name:

Prepare documents for importer

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Country and procedure description	Prepare documents for importer(Export from THA to IND/Auto Parts)
Actors & participants	- Exporter - Ship Agent - Haulage
Input and criteria to enter or begin the business process	-Products are ready for movement.
Activities and associated documentary requirements	1. Exporter prepares document for booking.  Preemption freight 2. Ship Agent receives document and send document to Exporter.  Bill of Lading (copies) 3. Exporter verifies document. If it’s not correct, Exporter replies to Ship Agent. Ship Agent modifies document and resent to Exporter. 4. Exporter contacts to Haulage Service. 5. Exporter prepares documents.  Order (Haulage)  Booking No. 6. Haulage receives documents and sends confirmation. 7. Exporter gets confirmation and review. If it’s not correct, Exporter sends to Haulage to correct it. If it’s correct, Exporter will update status to the system.
Number of documents required	5

Procedure name:

Send documents to importers

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Country and procedure description	Send documents to importers(Export from THA to IND/Auto Parts)
Average time required	2.00

Procedure name:

Transport to importer's warehouse

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Country and procedure description	Maritime (inland/air) transport/Send goods to importer's warehouse(Export from THA to IND/Auto Parts)
Activity diagram
Average time required	14.00

Procedure name:

Execute payment

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Country and procedure description	Make payment(Export from THA to IND/Auto Parts)
Actors & participants	- Exporter - Exporter’s Bank - Importer - Importer’s Bank
Activities and associated documentary requirements	1. Importer sends contract traded goods (CFR) by payment later to Exporter. 2. Exporter receives document. 3. Exporter prepares and sends documents to Importer.  Invoice  Packing List  Bill of Lading (B/L) 4. Exporter delivers goods/products to importer. 5. Importer receives documents. Importer goes to import declaration process. 6. Importer receives goods/products. 7. Importer prepares cash or money in the account for transfer when the due comes. 8. Importer’s Bank receives transferred money. 9. Importer’s Bank review and payment or direct debit from Importer. 10. Importer’s Bank sends money orders to Exporter’s Bank. 11. Exporter’s Bank is debited from Importer’s Bank. 12. Fee deducted before transfer to Exporter’s account. 13. Exporter checks and receives money
Activity diagram
Maximum time required	16.00

Case study name:

Import of raw materials (electronic devices) to Thailand from China, 2011

Study cases

Case study basic information

Product:

Raw materials (Electronics)

Corridors and routes:

Through Bangkok Port

Process analysis:

Import to Thailand

Importing Country:

Thailand

Exporting country:

China

Procedure details

Procedure name:

Conclude contract and trade terms

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Actors & participants	-Importer, -Exporter/Representative
Input and criteria to enter or begin the business process	-Buyer and seller establish their contract and sale terms. -Seller provides products according to a Purchase Order
Activities and associated documentary requirements	1. An exporter issues a “Proforma Invoice” to confirm the price and sale terms for product purchase. 2. An importer confirms to buy the products by sending the exporter a “Purchase Order” 3. The exporter prepares to provide the products accordingly. Proforma Invoice, Purchase Order
Output criteria to exit the business process	-Exporter and Importer agree upon proforma invoice, purchase order, and trade terms
Activity diagram
Number of documents required	2
Average time required	1.00
Average cost	THB 0

Procedure name:

Request import quota and permission

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Country and procedure description	Request import quota and permission (Import to THA from CHN/Raw Materials)
Actors & participants	-Importer -Investor Club Association -Board of Investment (BOI)
Input and criteria to enter or begin the business process	-Before importing raw materials, the importer has to become a member of Board of Investment (BOI) with a Promotion Certificate and also get approval of the production formula from the BOI.
Activities and associated documentary requirements	1. To obtain an exemption from the import duty on raw materials, the importer submits a request in a form of a diskette to the Investor Club Association, together with other relevant documents, namely a Request for Import Duty Exemption on Raw Materials, a copy of the import Invoice, a copy of the Promotion Certificate and a copy of the Import Declaration in case a bank guarantee or the BOI membership right reservation for import duty exemption is being used for release of raw materials. Additionally, copies of the A/L and B/L are necessary for the first request for raw materials release. 2.The Investor Club Association checks the submitted data using the Raw Material Tracking System (RMTS). If the information is incorrect, the forms are returned to the importer for modification. 3. If the information is correct, the Investor Club Association prints a report and an approval letter for raw material release, which are then given for signature to the BOI authority stationed at the Investor Club Association. 4.The Investor Club Association makes two sets of signed approval letters: one to be returned to the importer and the other to be kept as evidence by the Investor Club Association. When the electronic devices produced using these imported raw materials are exported, the exporter has to inform the inventory cut-off to the BOI to ensure that the imported raw materials are really used for manufacturing electronic products that will be exported. Documents: Request for Import Duty Exemption on Raw Materials, copy of import invoice, copy of Promotion Certificate (In case of request for raw materials release for the first time), copies of A/L & B/L (In case of request for raw materials release for the first time), Import Declaration (In case of using bank guarantee for release of raw materials or using the right reservation)
Output criteria to exit the business process	-Permission obtained for raw materials release by BOI
Activity diagram
Number of documents required	6
Average time required	1.00
Average cost	TB 1,170

Procedure name:

Arrange berthing

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Country and procedure description	Arrange Berthing (Import to THA from CHN/Raw Materials)
Actors & participants	-Importer -Shipping Agent -Royal Thai Customs Dept. -Port Authority of Thailand (PAT), -Pilot Station, -Marine Promotion Bureau
Activities and associated documentary requirements	1.To be allocated a berthing slot, the shipping agent has to submit the ship schedule, ship particulars, ship profile, Application for Vessel to Enter the Port Area, Inward Container List, and Cargo Manifest to Port Authority of Thailand (PAT). The pre-condition for this process is that the importer has already received the timetable of vessel berthing. In case of online submission, the documents should be submitted six hours before the vessel enters port, while paper documents should be submitted three hours in advance. 2.The shipping agent must also submit an Application for Services to the PAT to request for tug and other related services. Meanwhile, the shipping agent submits to the Marine Transport Bureau the Notification of Vessel Berthing (within 24 hours of berthing) via the computer system, the Notification of vessel to enter the port city, Ship Particulars, Ship’s Document, Crew List, Last Port Clearance (Original), CLC Certificate (only if oil tanks are loaded with weight exceeding 200 tons) and Certificate of Fitness (only if dangerous goods, LNP/LPG, or chemical substances have been loaded) 3.The shipping agent then submits a Pilot Requirement Form to the pilot station so that it will assign an authority to pilot vessels to berth. Upon completion, the pilot authority will issue the Entering or Sailing or Shifting document to confirm the pilot operation. To enter the city where the port is located, the shipping agent submits the Notification of vessel entry into the port city, Cargo Manifest, and Vessel berthing at port to the Royal Thai Customs Department. 4.The shipping agent then submits a Pilot Requirement Form to the pilot station so that it will assign an authority to pilot vessels to berth. Upon completion, the pilot authority will issue the Entering or Sailing or Shifting document to confirm the pilot operation. 5. To enter the city where the port is located, the shipping agent submits the Notification of vessel entry into the port city, Cargo Manifest, and Vessel berthing at port to the Royal Thai Customs Department. Documents: Ship Schedule, Ship Particular, Ship Profile, Notification of vessel berthing, Notification of vessel entering port city, Crew List, Last Port Clearance (Original), CLC Certificate (In case of loading oil tanks with weight exceeding 200 tons), Certificate of Fitness (In case of loading dangerous goods, LNP/ LPG, or chemical substances), Pilot Requirement Form, document of “Entering or Sailing or Shifting”, Application for Vessel Entering the Port Area, Inward Container List Cargo Manifest, Application for tug and other related services
Output criteria to exit the business process	-Shipping vessel is allowed to be unloaded at port
Activity diagram
Number of documents required	16
Average time required	0.75

Procedure name:

Unload goods from vessel

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Country and procedure description	Unload goods from vessel (Import to THA from CHN/Raw material)
Related rules, laws & regulations	- The transfer of goods onto the vessel will be done by the shipping agent while the transfer of goods already unloaded from the vessel will be done by the PAT. - In case of Less than Container Load (LCL) containers, the shipping agent must ask for permission from the PAT and the Customs Department to open the containers. With approval of customs, the PAT and the shipping agent arrange for authorities to open the containers and make records onto Tally Sheets, which will be exchanged between the PAT and the shipping agent for evidence. The goods can then be transferred right away without being moved to the PAT’s warehouse.
Actors & participants	- Shipping agent - Government agencies - Customs department - Port authority
Input and criteria to enter or begin the business process	Vessel entered the port
Activities and associated documentary requirements	1. Shipping agent sends the data of inward container list and cargo manifest via EDI system to the Customs Dept. and Port Authority of Thailand (PAT) 2. Shipping agent submits a Notification of goods transfer and loading containers to PAT for laying plan for goods transfer and storage 3. PAT provides tools/equipments for goods transfer 4. PAT inspects goods as per their container types and hazard and arranges the goods containers in the provided area. After that PAT records goods transfer and storage information and then issues the Discharged Report (Tally Sheet) together with the report of port use and services
Output criteria to exit the business process	Goods containers are transferred to the yard
Activity diagram
Number of documents required	4
Average time required	0.25

Procedure name:

Finalize custom declaration

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Country and procedure description	Finalize custom declaration (Import to THA from CHN/Raw material)
Related rules, laws & regulations	If an import declaration submitted through the paperless system needs some amendments, the importer has to be fined as per the Customs’ requirements.
Actors & participants	-Importer/ Representative - Government Agency - Customs Dept. (Computer System)
Input and criteria to enter or begin the business process	- Importer registers to the e-Customs (paperless) system to become an e-Customs formality performer - In case of assigning a customs broker as a representative, he/she has to get permit from the Customs Dept. to become an e-Customs formality performer.
Activities and associated documentary requirements	1. Importer submits documents to request for exemption on import duties/taxes as follows: - Invoice - Packing List - Import Declaration 2. Customs Dept. checks and verifies documents and duties. If those documents found incorrect, the importer has to resubmit them. 3. Customs Dept. issues declaration number and confirm import duties to the importer. 4. Importer receives the import declaration number and prints out the declaration. Meanwhile, if any duties and taxes, they must be paid to the Customs Dept.
Output criteria to exit the business process	Importer received the import declaration and paid the duties
Activity diagram
Number of documents required	4
Average time required	1.00

Procedure name:

Inspect goods at check point by customs

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Country and procedure description	Customs inspect goods at check point (Import to THA from CHN/Raw material)
Related rules, laws & regulations	Wharf Receipt from PAT in this process is considered an incomplete document.
Actors & participants	- Importer or representative - Shipping agent - Port Authority - Haulage
Input and criteria to enter or begin the business process	Goods passed customs clearance
Activities and associated documentary requirements	1. Importer pays the shipment cost to the shipping agent and submits an original and copy of bill of lading to the shipping agent 2. Shipping agent issues a delivery order and other related documents for the importer/representative as follows: - Delivery Order - Request for Opening Goods Containers - Request for Release of Goods Containers from Customs Custody 3. Importer submits these documents to the port - Delivery Order - Request for Opening Goods Containers - Request for Release of Goods Containers from Customs Custody 4. PAT checks documents against EDI system. If incorrect, documents are returned to the importer for re-submission 5. Importer pay the service fee to PAT 6. PAT issues the following documents for the importer - Wharf Receipt - Payment receipt - Delivery Container Slip 7. Importer sends the Delivery Container Slip to the haulage service so that the containers are taken to the inspection point. 8. Importer submits the following documents to PAT: - Wharf Receipt - Delivery Order - Request for Opening Goods Containers - Request for Release of Goods Containers from Customs Custody - Delivery Container Slip 9. PAT signs all those documents and arranges containers for the haulage to take them for Customs’ inspection
Output criteria to exit the business process	Goods containers are ready for inspection and release by Customs Dept.
Activity diagram
Average time required	0.50

Procedure name:

Obtain release order

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Actors & participants	- Importer - Investor Club Association - BOI
Input and criteria to enter or begin the business process	- Importer is a member of BOI and has a Promotion Certificate - Importer gets approval of production formula from BOI
Activities and associated documentary requirements	1. Importer records data of the request for raw materials release onto a diskette and deliver it to the Investor Club Association together with other related documents as follows: -A Request for Import Duty Exemption on Raw Materials - A copy of import invoice - A copy of Promotion Certificate (In case of request for raw materials release for the first time) - Copies of A/L,B/L (In case of request for raw materials release for the first time) - A copy of Import Declaration (In case of using bank guarantee for release of raw materials or using the right reservation) 2. Importer submits the data diskette and documents at the Investor Club Association 3. The Investor Club Association checks data using the RMTS (Raw Material Tracking System) - If the data is incorrect, it’s returned to the importer for correction - If the data is correct, the Investor Club Association prints a report and the approval letter for raw material release. 4. The BOI authority stationed at the Investor Club Association signs the approval letter. 5. The Investor Club Association makes 2 sets of approval letters: - One is returned to the importer - The other is kept as evidence by the Investor Club Association
Output criteria to exit the business process	The importer receives the approval letter for raw material release.
Activity diagram
Number of documents required	6
Average time required	1.00

Procedure name:

Claim payment

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Actors & participants	- Importer/ Representative - Exporter/ Representative - Banks - Importer’s Bank (as L/C Issuing Bank) - Exporter’s Bank (as L/C Advising Bank)
Input and criteria to enter or begin the business process	Buyer and Seller agree upon sales contract and payment mode
Activities and associated documentary requirements	1. Importer/representative applies for Irrevocable Documentary Letter of Credit (L/C) with a bank that provides service to the importer, using the Proforma Invoice as attached document. 2. Importer’s bank checks documents and financial condition. 3. In case of no debt, the importer’s bank issues L/C with conditions specified by the importer in the application 4. The importer’s bank as L/C Issuing Bank sends L/C to the exporter’s bank. 5. The exporter’s bank as L/C Advising Bank informs exporter/representative to receive the original L/C so that the goods delivery and other operation are done accordingly as specified in the L/C 6. Exporter/representative pays the fee and receives the original L/C 7. Exporter/representative delivers goods to importer. 8. Exporter/representative prepares documents as specified in the L/C 9. Exporter/representative submits those prepared documents to receive the money from the L/C Advising Bank. 10. The L/C Advising Bank checks documents. 11. If those documents meet the conditions in L/C, the L/C Advising Bank sends them to the L/C Issuing Bank. 12. The L/C Issuing Bank checks documents 13. If those documents meet the conditions in L/C, the L/C Issuing Bank transfers the money to the L/C Advising Bank within 7 days and then informs the importer/ representative of its receiving those documents 14. The L/C Advising Bank transfers money to the exporter. 15. Importer/representative makes payment and receive documents. 16. Importer/representative takes the documents to run the customs clearance process. 17. If those documents don’t meet the conditions in L/C, the L/C Issuing Bank informs the importer and considers the payment approval. The bank will make payment only upon approval by importer/representative.
Number of documents required	9
Average time required	1.00

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