Study cases
Study cases


| Country and procedure description | Conclude contract and trade terms/Buy
(Export from KHM to CHN/Maize) |
|---|---|
| Related rules, laws & regulations | |
| Actors & participants | - Importer
- Exporter |
| Input and criteria to enter or begin the business process | - Exporter has a list of prospective buyers. - Exporter is registered with Trade Preference Department at MoC. - Exporter is registered with ASYCUDA system at the Customs Department. - Exporter is eligible to export to China. The qualifications of exporter meet regulatory requirements outlined in the MoU between MAFF and China. |
| Activities and associated documentary requirements | 1 Exporter prepares quotation and sales terms, sent it to importer. 2 Importer reviews the quotation and sales terms, determines if they are acceptable. If not, importer may request a revised quoted price and sales terms. 3 Importer confirms the purchase, issues Purchase Order to exporter. 4 Exporter issues Proforma Invoice after receiving the PO. 5 Exporter prepares goods for shipment. 6 Importer receives Proforma Invoices. |
| Output criteria to exit the business process | - Importer and exporter have concluded sales contract & trade terms.
-Exporter prepares goods for shipment, after receiving the PO. |
| Activity diagram | |
| Number of documents required | 3 |
| Average time required | 2.00 |
| Country and procedure description | Phytosanitary certification
(Export from KHM to CHN/Maize)) |
|---|---|
| Related rules, laws & regulations | |
| Actors & participants | - Exporter
- MAFF/GDA |
| Input and criteria to enter or begin the business process | -Requirements by importing and exporting country. |
| Activities and associated documentary requirements | 1 Exporter prepares and submitted export documents (PC application, commercial invoice, packing lists, &release container, & fumigation certificate) to the GDA at MAFF. 2 Department’s official reviews the application for correctness. If incorrect or missing data, informs exporter to revise or provide more data. 3 Department’s official makes risk assessment based on product’s risk for pest and source of origin 4 Department’s official determines product’s export requirements and guidelines. 5 Department’s official checks testing and inspection requirements of the importing country. 6 GDA arranges for laboratory testing, if needed, and fumigation. 7 GDA issues Phytosanitary Certificate after all conditions are met (cargo has been fumigated). 8 Exporter collects Phytosanitary Certificate from the GDA. |
| Output criteria to exit the business process | -Phytosanitary Certificate is obtained. |
| Activity diagram | |
| Number of documents required | 6 |
| Mininum time required | 2.00 |
| Maximum time required | 5.00 |
| Country and procedure description | Company certifies fumigation service (Export from KHM to CHN/Maize) |
|---|---|
| Related rules, laws & regulations | |
| Actors & participants | - Exporter
- Private Co. |
| Input and criteria to enter or begin the business process | -Requirements by importing and exporting country. |
| Activities and associated documentary requirements | 1 Exporter schedules the inspection and fumigation with an authorized private company authorized by GDA. 2 Private company confirms the booking request, schedule date/time for the inspection and fumigation at the exporter’s premise. 3 Fumigation, at the exporter’s warehouse or the Port of exit. The control process may takes up to 72 hours to complete. 4 Private company perform follow-up to determine if the treatment is effective, if not the process start over again. 5 Private company issues the Fumigation Certificate, which stated the chemical, date, and dosage used in the treatment. 6 Exporter collects and submits the Fumigation Certificate to the GDA for Phytosanitary Certificate. |
| Output criteria to exit the business process | -Inspection and Fumigation requirement is completed. |
| Activity diagram | |
| Number of documents required | 2 |
| Mininum time required | 2.00 |
| Maximum time required | 5.00 |
| Average cost | USD 28.00 |
| Maximum cost | USD 700 |
| Country and procedure description | Arrange transport (shipping)(Export from KHM to CHN/Maize) |
|---|---|
| Actors & participants | -Exporter
-Carrier (shipping line)
-Insurance Co. (if required) |
| Input and criteria to enter or begin the business process | -Exporter is responsible for the delivery of the cargo to the specified port of exit/entry. |
| Activities and associated documentary requirements | 1 Exporter contacts carrier to reserve cargo space (vessel). 2 Carrier confirms the booking request by sending the exporter the draft Bill of Lading. 3 Exporter reviews the draft BL; if incorrect informs carrier to revise it, then, applies for cargo insurance (if required). 4 Insurance collects the premium and issues the policy. 5 Exporter schedules the delivery of the empty containers, collects the insurance policy. |
| Output criteria to exit the business process | -Transportation for moving cargo to port of exit and entry is arranged. |
| Activity diagram | |
| Number of documents required | 2 |
| Mininum time required | 2.00 |
| Maximum time required | 3.00 |
| Average cost | USD 20.00 |
| Country and procedure description | Cargo Inspection/Have products campled and examined (Export from KHM to CHN/Maize) |
|---|---|
| Related rules, laws & regulations | |
| Actors & participants | -Exporter
-Camcontrol and Customs |
| Input and criteria to enter or begin the business process | -Requirements by Customs Laws and The Law on the Management of Quality and Safety of Products and Services |
| Activities and associated documentary requirements | 1 Exporter prepares and submitted export documents (letter for Camcontrol, commercial invoice, packing lists, VAT, patent &exporter’s ID card) to Camcontrol and Customs. 2 Camcontrol verified the submitted documents. If incorrect or missing data, informs exporter to revise or provide more data. 3 Customs verified the submitted documents. If incorrect or missing data, informs exporter to revise or provide more data. 4 Camcontrol assigns an inspector to inspect cargo with Customs inspector (as lead agency) and determine the inspection methods based on risk assessment. 5 The inspector signs and stamps joint inspection report. 6 Camcontrol issues Quantity and Weight Certificate. 7 Exporter collects Quantity and Weight Certificate from Camcontrol, pays inspection of 0.1%. 8 Camcontrol receives an inspection fee of 0.1% of the value stated on the commercial invoice (f.o.b.). |
| Output criteria to exit the business process | - Quantity and Weight Certificate is obtained and container is sealed.55 |
| Activity diagram | |
| Number of documents required | 8 |
| Average time required | 1.00 |
| Average cost | USD 22.50 |
| Country and procedure description | Provide Customs declaration(Export from KHM to CHN/Maize) |
|---|---|
| Related rules, laws & regulations | |
| Actors & participants | -Exporter
-Customs |
| Input and criteria to enter or begin the business process | -Requirements by Customs Law |
| Activities and associated documentary requirements | 1 Exporter prepares and submitted export documents (letter for Customs, commercial invoice, packing lists, VAT, patent, exporter’s ID card, & joint inspection report) to Customs HQ. 2 Once approved by Customs’ Chief and checked by the administrator, data are registered in the ASYCUDA. 3 Based on exporter’s profile and past compliance, color code is assigned, i.e., red, yellow, green, or blue lane. 4 Customs verified SAD’s hardcopy and supporting documents. 5 (a)Documentary checks (red and yellow lane), ok. 5 (b) Goods’ surveillance (green and blue lane), automatic assessment, collects export duties, if any. 6 Goods inspection (red lane), ok. 7 Re-route to green lane from red and yellow lane. 8 Manual assessment of exports duties, if any, for red and yellow lane. 9 Goods release order is printed. 10 Verified Rules of Origin and Goods is released. 11 Exporter collects SAD from Customs. |
| Output criteria to exit the business process | -Customs declaration is completed. |
| Activity diagram | |
| Number of documents required | 6 |
| Mininum time required | 1.00 |
| Maximum time required | 2.00 |
| Average cost | USD 3.75 |
| Country and procedure description | Load container and transport to port (airport) of departure (Export from KHM to CHN/Maize) |
|---|---|
| Actors & participants | -Exporter
-Trucking Co. or Dry Port Operator |
| Input and criteria to enter or begin the business process | -Exporter is responsible for the delivery of the cargo to the specified port of exit. |
| Activities and associated documentary requirements | 1 Exporter schedules for pick-up of laden container from the trucking or dry port operator. 2 Trucking or dry port operator confirms booking information with the exporter. 3 Exporter preps the container for pick up. 4 Trucking or dry port operator picks up and delivers the laden container to the Port of exit. |
| Output criteria to exit the business process | Cargo transports to Port of exit. |
| Activity diagram | |
| Number of documents required | 2 |
| Mininum time required | 1.00 |
| Minimum cost | 2 |
| Average cost | USD 418 |
| Country and procedure description | Provide certification of origin (COO) (Export from KHM to CHN/Maize) |
|---|---|
| Related rules, laws & regulations | |
| Actors & participants | - Exporter
- Ministry of Commerce |
| Input and criteria to enter or begin the business process | -Requirements by importing and exporting country. |
| Activities and associated documentary requirements | 1 Exporter prepares and submits export documents (application form for Certificate of Origin, a copy of cheque proving the payment of administrative fee and export management fee, if required by any regulation, invoice, packing lists, bill of lading, Cambodia outward declaration and Quantity& Weight Certificate of export goods by Camcontrol, Customs Declaration by the GDCE, Company’s relevant documents that can prove the origin of the goods (in case of milled rice and agricultural products in which some are sensitive), and Company’s Letter of Authorization of its representative to the appropriate department at the Ministry of Commerce. a) Bilateral Department for EU and Russian Federation b) Multilateral Department for ASEAN, AusNZ, China, Japan, and S. Korea. c) GSP for US, Canada, Mexico, and not listed in ‘a and b.’ 2 Department’s official reviews the application for completeness. If incomplete or missing data, informs exporter to revise or provide more data. 3 Determines if goods in compliance or non-compliance at the importing market. 4 Department’s official issues appropriate CO Form when good complies with Rules of Origin whereby exporter eligible for duty free status at the importing country. 5 Department’s official issues appropriate CO Form when it is non-compliance and exporter will pay duties at the importing country. 6 Exporter collects the Certificate of Origin from MoC. |
| Output criteria to exit the business process | -Certificate of Origin is obtained. |
| Activity diagram | |
| Number of documents required | 12 |
| Mininum time required | 2.00 |
| Maximum time required | 3.00 |
| Average cost | USD 50.00 |
| Country and procedure description | Container handling at the terminal & stow onto vessel (Export from KHM to CHN/Maize) |
|---|---|
| Actors & participants | - Trucking Co. (driver)
-SAP officer/worker |
| Input and criteria to enter or begin the business process | - Autonomous Port procedures |
| Activities and associated documentary requirements | 1 Driver presents the Equipment Interchange Receipt at gate and request to enter Port container yard. 2 Port Authority’s officer allow truck to enter Port container yard, container goes thru Customs clearance. 3 Driver proceeds to pay port fees for loading and unloading container and stevedoring charges to the Port Authority Billing Department. 4 Port Authority’s officer enters data into Single Window Computer System, which to inform the Stevedoring Department to proceed with loading and unloading. The data is also share with the carrier (shipping line) to prepare a “load list” for the cargo. 5 Port Authority’s worker moves the container from container yard to the wharf to stow onto the vessel. |
| Output criteria to exit the business process | -The cargo is shipped. |
| Activity diagram | |
| Number of documents required | 2 |
| Average time required | 1.00 |
| Average cost | USD 180.00 |
| Country and procedure description | Customs clearance at port/border (Export from KHM to CHN/Maize) |
|---|---|
| Related rules, laws & regulations | |
| Actors & participants | - Exporter
- Customs at the Port |
| Input and criteria to enter or begin the business process | -Requirements by Customs Law |
| Activities and associated documentary requirements | 1 Exporter presents export documents (Customs Declaration, Phytosanitary Certificate, Certificate of Origin, invoice, packing lists, and bill of lading) to Customs official at the Port. 2 Customs official verified documents. If in order or missing documents, informs exporter provide the missing documents. 3 Dep. Chief assigns an inspector to inspect the container’s seal for authenticity. 4 The containers then undergo scanning by the concessionaire. 5 Port clearance is completed, if no misconduct is found. 6 Inspector reports case for action if misconduct is found; goods are detained for investigation. 7 Container is released and moves to container yard, ready to be stowed away onto the vessel. 8 Exporter collects export documents from the Customs office. |
| Output criteria to exit the business process | -Customs clearance is completed, cargo ready to sail. |
| Activity diagram | |
| Number of documents required | 6 |
| Average time required | 1.00 |
| Average cost | USD 18.75 |
| Country and procedure description | Prepare documents for importer (Export from KHM to CHN/Maize) |
|---|---|
| Actors & participants | -Exporter
- Importer or Importer’s Bank |
| Input and criteria to enter or begin the business process | -Requirements by the Letter of Credit |
| Activities and associated documentary requirements | 1 Exporter assembles all the export documents (commercial invoice, packing lists, bill of lading, evidence of cargo insurance, Customs declaration, Certificate of Origin, Phytosanitary Certificate, Fumigation Certificate, and Cambodia outward declaration). 2 Exporter delivers all the documents require for importation to importer or importer’s bank. 3 Importer received and acknowledges the receipt of import documentation |
| Output criteria to exit the business process | -Ship activities completed. |
| Activity diagram | |
| Number of documents required | 9 |
| Mininum time required | 1.00 |
| Maximum time required | 2.00 |
| Country and procedure description | Establish payment guarantee (Export from KHM to CHN/Maize) |
|---|---|
| Related rules, laws & regulations | |
| Actors & participants | -Exporter and exporter’s Bank
-Importer and importer’s Bank |
| Input and criteria to enter or begin the business process | -Exporter and importer concluded sales contract and trade terms. |
| Activities and associated documentary requirements | 1 Importer applies for LC by submitting Application for Irrevocable LC and Proforma Invoice to importer’s bank. 2 Importer’s bank reviews submitted documents and evaluate importer’s credit risk. 3 Importer’s bank approved the application, issues LC and forwards the same to exporter’s bank via interbank electronic exchange. 4 Exporter’s bank establishes the authenticity of the LC, informs exporter that LC is ready for collection. 5 Exporter collects the LC, determines if it meets terms and conditions stipulated in the contractual agreement. 6 When the LC is acceptable exporter makes the necessary arrangements for the delivery of goods. 7 If the LC is unacceptable, exporter to consult it bank. 8 Exporter’s bank notifies importer’s bank. 9 Importer’s bank then consults importer to amend the LC. |
| Output criteria to exit the business process | -Payment terms and guarantee established. |
| Activity diagram | |
| Number of documents required | 2 |
| Mininum time required | 2.00 |
| Maximum time required | 3.00 |
| Country and procedure description | Claim payment (Export from KHM to CHN/Maize) |
|---|---|
| Related rules, laws & regulations | |
| Actors & participants | -Exporter and exporter’s Bank
-Importer and importer’s Bank |
| Input and criteria to enter or begin the business process | -Exporter has fulfilled contractual agreement in the sales contract |
| Activities and associated documentary requirements | 1 Exporter assembles all the export documents (commercial invoice, packing lists, bill of lading, evidence of cargo insurance, Customs declaration, Certificate of Origin, Phytosanitary Certificate, Fumigation Certificate, and Cambodia outward declaration), then, deliver to exporter’s bank. 2 Exporter requests it bank to advise importer’s bank to proceed with the payment for goods. 3 Exporter’s bank reviews submitted documents, determine if they are in compliance with the terms and conditions as listed in the LC. If not, the bank informs exporter about the discrepancies. Exporter then needs to make all the necessary corrections. 4 Exporter’s bank forwards the same documents to importer’s bank. 5 Importer’s bank reviews submitted documents, determine if they are in compliance with the terms and conditions as listed in the LC. If not, the bank informs importer about the discrepancies. 6 Importer determines if discrepancies can be waived. 7 If not, importer’s bank declines the request to make payment for goods. 8 Exporter’s bank notified exporter about the decline for the payment for goods, so that exporter can make the necessary corrections. 9 When the submitted documents are in the compliance, importer’s bank transfers the payment for goods to exporter’s bank. 10 Exporter’s bank credits the payment for goods to exporter. 11 Exporter receives the payment for goods. 12 Importer’s bank debits the payment for goods from importer’s account and releases documents collected from exporter. 13 Importer collected documents required for import. |
| Output criteria to exit the business process | -Exporter received the payment for goods.
-Importer received documents to complete import formalities. |
| Activity diagram | |
| Mininum time required | 15.00 |
| Maximum time required | 30.00 |