Study cases
Study cases


| Country and procedure description | Conclude contract and trade terms/Buy
(Export from LAO to THA/Maize) |
|---|---|
| Related rules, laws & regulations | |
| Actors & participants | -Importer
-Exporter or representative |
| Activities and associated documentary requirements | 1. Quote price and terms of trade, in this regard, two parties such as exporter and importer start negotiate the price of maize and agreed on the business conditions that made both a "win-win" solutions; 2. Determine if quotation is acceptable; the importer considered all proposed business terms and negotiated via versus 3. If all the condition and terms agreed, the importer confirmed the intention to purchase and allow the exporter to precede the further business process accordingly. 4. Right after got the purchase confirmation from the importer, the exporter will prepare the shipment/delivery of goods as well as arrange all export documents needed 5. At the meanwhile, the importer also acknowledged of shipment of goods by aware of arrangement process from time to time that performed by exporter; 6. The exporter will submit the Performa Invoice to the importer; 7. If all condition and trade terms remained as the business contract, the importer will acknowledge of received Performa Invoice and confirm of for precede next further step. |
| Output criteria to exit the business process | -Importer and exporter have concluded trade contract and terms |
| Activity diagram | |
| Mininum time required | 2.00 |
| Average time required | 2.00 |
| Maximum time required | 4.00 |
| Country and procedure description | Phytosanitary certification
(Export from LAO to THA/Maize) |
|---|---|
| Related rules, laws & regulations | |
| Actors & participants | -Exporter
-Vientiane Capital
Trade Division (VCTD)
-Vientiane Capital
Agriculture Division (VCAD)
- Vientiane Capital Customs Division (VCCD)
- Importers (buyers) |
| Activities and associated documentary requirements | 1. Prepare all evident for Export documents; in this regard the reporter or the representative prepared the following core documents that relevant to the phytosanitary process, there were (i) Performa invoice, (ii) Packing list, (iii) Export license, (iv) Business Contract among the importer and exporter and other relevant documents such as (v) custom certification, (vi) business license from VCAD and others; 2. The phytosanitary form can be purchased at the VCAD, the exporter or the representative must filled in the form and submit along with official request to VCAD for Phytosanitary Certification; 3. Acknowledge of receiving a request and filled phytosanitary form; and determined whether if all the submitted export documents were met the terms and trading condition, the VCAD will inform the exporter/ representative about the actual date of inspection of exporter's goods prior to certification; 4. The quarantine officer from VCAD inspect Exporter’s goods; 5. Determine if export’s goods is acceptable; in this regard, if the goods met the condition and quality criteria, the VCAD will issue the phytosanitary certification for the exporters; if not excepted, the VCAD will let the exporter to fumigate their goods by using fumigation company; 6. Assigned for Fumigate of maize 7. If the maize products meet the requirement of importer, the VCAD officially issued the phytosanitary certification and let the exporter know. 8. The exporter acknowledged of receiving phytosanitary certification and proceeds the further export process. Documents: - Business license from Vientiane Capital Trade Division (VCTD) - Business license from Vientiane Capital Agriculture and Forestry - Customs Certificate from Vientiane capital Customs Division - Import and Export License - Bill of trucks - Commercial invoice - Packaging list - Official request/form for Phytosanitary certification - Minute of site visit made by VCAD -Report of phytosanitary after site visit -Certificate of phytosanitary |
| Activity diagram | |
| Mininum time required | 1.80 |
| Average time required | 1.80 |
| Maximum time required | 2.30 |
| Average cost | LAK 1310000 |
| Country and procedure description | Company certifies fumigation service
(Export from LAO to THA/Maize) |
|---|---|
| Related rules, laws & regulations | |
| Actors & participants | -Exporter or representative
-Vientiane Capital Agriculture Division
-Agriculture Quarantine Section
-Fumigation Service Company |
| Activities and associated documentary requirements | 1. The exporter coordinated and reserved with fumigation service company along with the following documents (i) Phytosanitary report and (ii) Request for fumigation services; 2. The private company quoted fumigation certification service charge by sending "Quotation of fumigation services" to the exporter for consideration; 3. The exporter reviewed fumigation service quotation through the negotiation process; 4. If both had common agreement, the schedule for fumigation services would take placed; at this time the exporter submitted confirmed "Fumigation Booking request" to the company. 5. The fumigation company collected maize export goods, fumigated and certified fumigation completeness by sending "Official Certification of maize fumigation" to the exporter. 6. The exporter acknowledged of receiving fumigat Documents: -Maize fumigated record -Fumigation certification by company |
| Output criteria to exit the business process | Certification of maize fumigation |
| Activity diagram | |
| Mininum time required | 2.00 |
| Average time required | 2.00 |
| Maximum time required | 3.00 |
| Average cost | LAK 3158121 |
| Country and procedure description | Arrange transport (shipping)
(Export from LAO to THA/Maize) |
|---|---|
| Related rules, laws & regulations | |
| Actors & participants | -Exporter or representative
-Transport company |
| Activities and associated documentary requirements | 1. first of all, the exporter reserved the transportation (truck) by directly contact the legal land transportation company available in Vientiane Capital and request for the booking list of transportation; 2. The land transportation company officially acknowledged of booking list request by exporter; and sent a draft of bill of truck to the exporter for consideration and comments; 3. The exporter reviewed draft of bill of truck and determined if the content reflect to what exporter’s need 4. The exporter proposed scheduled for picking up and delivery of goods; 5. The inland transportation company acknowledged of booking request and send the booking confirmation to the exporter for acceptation and acknowledgement; 6. Once again the exporter reviewed a booking confirmation and determine if it reflect to what exporter's requested; If all the terms and condition were not reflected to whatever exporters need the request for correction was taken placed. 7. If all the condition were met, the exporter acknowledged of booking confirmation and prepared their goods for exporting according to settled schedule; 8. The inland transportation transport of empty containers from sea port to exporter’s site crossed the border; 9. Load of maize into the containers; 10. Transport of maize across the border on the schedule that had been settled between two parties. 11. Acknowledge of maize moving across the border Documents: -Contract of transportation service -Truck insurance -Export documents approved |
| Output criteria to exit the business process | -Transportation and shipment schedule confirmation |
| Activity diagram | |
| Number of documents required | 3 |
| Mininum time required | 3.50 |
| Average time required | 3.50 |
| Maximum time required | 4.00 |
| Average cost | LAK 540,000 |
| Country and procedure description | Provide Customs declaration (Export from LAO to THA/Maize) |
|---|---|
| Related rules, laws & regulations | |
| Actors & participants | -Head of Customs Unit at the checked point
-Customs Office at the checked point
-Vientiane Capital Financial Division
-Transportation Company
-Exporter |
| Activities and associated documentary requirements | 1. Prepare for export custom declaration; at this time, the exporter prepared all needed documents such as (i) bill of truck, (ii) packing list, (iii) commercial invoice and other relevant documents that needed for export custom declaration; 2. Complete ASEAN custom declaration EX1 form filled in by the exporter. 3. The custom at the check point reviewed and determined if the submitted documents meet requirement; if did not match to that requirement, the exporter requested providing additional custom declaration documents; 4. If all the export documents excepted, the custom officers at the check point inspected all consignments export goods; 5. At this stage, the custom at the check point might determine if there are additional tax, duty and other fee to be paid after the inspection of exporter's consignments; 6. Base on the order for payments gained from the custom at the check point after inspection, the exporters paid all export tax, duty and other export fee; 7. At the meanwhile, the transportation company also need to pay transportation fee accordingly; 8. The custom at the check point officially certified export custom declaration that allowed the exporter was able to proceed further exporting step; 9. Therefore, after that, the transportation company was able to transport the export goods to importer’s place; 10. Also the exporter acknowledged of updated custom declaration and prepare for other export step Documents: -Completed ASEAN Customs Declaration EX 1 -Certification of export tax paid (receipt) -Goods inspected certificate by customs officers -Truck release order |
| Output criteria to exit the business process | Certify of export custom declaration |
| Activity diagram | |
| Number of documents required | 4 |
| Mininum time required | 2.00 |
| Average time required | 2.00 |
| Maximum time required | 2.00 |
| Average cost | LAK 480,000 |
| Country and procedure description | Provide certification of origin (Export from LAO to THA/Maize) |
|---|---|
| Related rules, laws & regulations | |
| Actors & participants | -Vientiane Capital Industrial and Commerce
-Exporter |
| Activities and associated documentary requirements | 1. Prior to submit the request for certification of origin, the export prepared all documents that need by importer for proceeding of import transaction that include (i) bill of truck, (ii) commercial invoice, (iii) application for requesting of CO, (iv) phytosanitary certification, (vi) fumigation certification and other 2. The exporter officially requested for certification of origin 3. Determine whether submitted documents meet requirement for certification of maize origin; If all submitted did not meet to what Vientiane Capital Trade Division, the request to exporter for providing of additional information and documents were taken placed; 4. If all submitted documents meet the requirement, the Vientiane Capital Trade Division were Certify of Origin (CO) 5. Finally, the export will collect certified CO document and sent to importer for proceed of import of goods accordingly. Documents: -Certification of maize origin (CO) |
| Output criteria to exit the business process | Certificate of Origin |
| Activity diagram | |
| Number of documents required | 1 |
| Mininum time required | 2.20 |
| Average time required | 2.20 |
| Maximum time required | 2.70 |
| Average cost | LAK 100,000 |
| Country and procedure description | Establish payment guarantee (Export from LAO to THA/Maize) |
|---|---|
| Related rules, laws & regulations | |
| Actors & participants | -Importer
-Importer's Bank
-Exporter or Representative
-Exporter's Bank |
| Activities and associated documentary requirements | 1. Request the payment to importer considered as the starting of payment transaction; 2. Acknowledged of payment request by the importer and prepared all documents that relevant for applying of letter of credit application; 3. The importer applied for letter of credit; 4. The importer's bank consulted exporter’s bank about the transaction; 5. At the meanwhile the exporter's bank also consulted importer’s bank about such transactions; 6. The importer's bank reviewed submitted document which provided by the importers; 7. If all the required documents meet the need, the importer's bank issued letter of credit to the importer; 8. The letter of credit were sent the exporter's bank; and then, establish authenticity for transaction; 9. The exporter's bank notified of authenticity of payment transaction to the exporter; 10. The exporter determined if L/C is acceptable base on the commercial invoice and agreed trade terms between importer and exporter; 11. Confirmed of L/C accepted, if all terms and conditions met to what had agreed and informed the importer about accept of the letter of credit; 12. The importer acknowledged of letter of credit accepted; Documents: -Receipt of exported goods |
| Output criteria to exit the business process | Accepted letter of credit by the importer
Exporter except the letter of credit |
| Activity diagram | |
| Number of documents required | 1 |
| Mininum time required | 1.80 |
| Average time required | 2.00 |
| Maximum time required | 2.00 |
| Country and procedure description | Claim payment ( (Export from LAO to THA/Maize) |
|---|---|
| Related rules, laws & regulations | |
| Actors & participants | -Importer
-Importer's Bank
-Exporter or Representative
-Exporter's Bank |
| Activities and associated documentary requirements | 1. The starting of the process was commenced from the preparation of all needed documents called for in L/C by exporter as well as (i) the commercial invoice, (ii) business contract, (iii) letter of credit, (iv) packing list and other relevant documents; 2. later on the exporter will request for the goods payment, by send the request along with all relevant documents to exporter's bank; 3. the exporter's bank reviewed all submitted request document that gained from the exporter; 4. After checked and certified of authenticity, the exporter's bank will forward submitted documents to the import's bank for acknowledgement and proceed the further step; 5. The importer's bank reviewed submitted request document that gained from the exporter's bank; 6. Again, the importer's bank reviewed forward submitted document and determined the authenticity of the documents and notice to the importer for the payment base on exporter's request. 7. If the forward submitted documents gained from the exporter's bank did not fit to the term and business agreed contract, the importer might decline of request to make payment for goods to the exporter through the notice to the importer's bank about the reasons; 8. The importer's bank notified the decline for making payment for goods base on importer's considerations; the process of payments transaction will repeat as described above until all agreed submitted documents were fulfilled according to business contract and condition mentioned on the letter of credit. 9. If all the terms and condition met according to the business contract and letter of credit, and finally, got thecertification of the payments from importer the importer bank will transfer the payment to the exporter's bank; 10. The exporter's bank also will transfer the payment to the exporter's account and inform about final payment transaction; 11. Finally, the exporter acknowledged of receiving the payment through direct telephone call or vise email communication means. Documents: -Receipt of exported goods |
| Output criteria to exit the business process | Exporter received the payment for goods
Importer received documents required to complete import formalities
|
| Activity diagram | |
| Number of documents required | 1 |
| Mininum time required | 1.00 |
| Average time required | 1.00 |
| Maximum time required | 1.00 |
| Maximum cost | LAK 260,000 |