Study cases
Study cases

| Country and procedure description | Conclude contract and trade
terms/Buy (Export from NPL to IND/Cardamom) |
|---|---|
| Actors & participants | - Importer
- Exporter or Representative |
| Input and criteria to enter or begin the business process | - Exporter is a registered business firm - Renewed PAN and VAT registration certificates. - Exporter has a list of potential buyers |
| Activities and associated documentary requirements | 1 Exporter contacts Importer 2 Exporter offers terms of trade including price, quality, modes of packing, delivery and payment to the importer. 3 Importer reviews the trade terms and determines if the terms of trade are acceptable. If terms of trade are not acceptable, importer returns it to exporter for revision. 4 If the trade terms are acceptable importer expresses intent to purchase. 5 Exporter issues Pro forma Invoice 6 Importer receives Pro forma Invoice and Issues purchase order. 7 Exporter receives purchase order. |
| Output criteria to exit the business process | -Terms of trade concluded
|
| Activity diagram | |
| Number of documents required | 2 |
| Average time required | 2.00 |
| Average cost | USD 0.60 |
| Country and procedure description | Advance Payment(Export from NPL to IND/Cardamom) |
|---|---|
| Actors & participants | - Importer
- Importer's Bank
- Exporter
- Exporter's Bank |
| Input and criteria to enter or begin the business process | -Exporter and importer have already agreed into mode of payment. |
| Activities and associated documentary requirements | 1 Exporter informs the importer about designated bank account and asks for advanced payment. 2 Importer applies to importer's bank for fund transfer with following documents - Payment application - Pro forma invoice - Importer's import license number 3 Bank officer verifies submitted documents 4 If documents meet the requirements bank asks importer to deposit the fund 5 Importer deposits the fund 6 Importer's bank transfers the fund to exporter's bank 7 Exporter's bank transfers the amount to exporter's bank account. 8 Exporter collects the advance payment |
| Output criteria to exit the business process | -Exporter receives advance payment |
| Activity diagram | |
| Number of documents required | 3 |
| Average time required | 1.50 |
| Average cost | USD 48.8 |
| Country and procedure description | Arrange transport (shipping)(Export from NPL to IND/Cardamom) |
|---|---|
| Actors & participants | - Exporter or representative
- Transport company or operator
- District Development committee |
| Input and criteria to enter or begin the business process | - Importer and an exporter have already agreed on trade terms. |
| Activities and associated documentary requirements | 1 Exporter or representative contacts transport company/operator. 2 Exporter negotiates freight and books truck. 3 Transport Company or operator confirms the booking. 4 Transport operator moves vehicle to exporter's warehouse. 5 The cargo is loaded on truck 6 Exporter handovers cargo with documents 7 Transport operator receives cargo with documents 8 Transport operator move Cargo to district border. 9 On the way transport company or operator pays the export tax at Re.1 per kg to DDC. 10 DDC collects export tax. 11 Transport operator moves cargo to point of export Customs |
| Output criteria to exit the business process | -The export cargo is moved from exporter's warehouse to destination.
|
| Activity diagram | |
| Number of documents required | 3 |
| Average time required | 5.50 |
| Average cost | USD 1700 |
| Country and procedure description | Obtain cargo insurance (Export from NPL to IND/Cardamom) |
|---|---|
| Actors & participants | - Exporter or Representative
- Insurance Company |
| Input and criteria to enter or begin the business process | -Importer and an exporter have agreed that the cargo insurance is done at the exporter's expense |
| Activities and associated documentary requirements | 1 Exporter applies for cargo insurance with following documents - Application - PAN/VAT certificate - Firm registration certificate - Commercial /export invoice - Packing list - Transport document 2 Insurance company verifies the submitted documents. 3 If documents are correct insurance company decides to issue insurance coverage. 4 Insurance company requests exporter to pay premium 5 Exporter pays the premium 6 Insurance company collects the premium 7 Insurance company issues the insurance policy. 8 Exporter collects the insurance policy |
| Output criteria to exit the business process | - Insurance policy is issued
|
| Activity diagram | |
| Number of documents required | 6 |
| Average time required | 1.00 |
| Average cost | USD 98 |
| Country and procedure description | Provide certification of origin (COO)(Export from NPL to IND/Cardamom) |
|---|---|
| Actors & participants | - District Chamber Office
- Exporter or representative |
| Input and criteria to enter or begin the business process | - Terms of trade between exporter and importer is already concluded |
| Activities and associated documentary requirements | 1 Exporter applies for COO in District Chamber Office. With following documents: - Application - purchase order - PAN/VAT certificate - Firm registration certificate - Commercial/ export invoice 2 DCO verifies submitted documents. If requirements met, DCO officials decide to issue the certificate 3 DCO collects fees from exporter or representative at the rate of 0.12 percent of export value. 4 DCO issues the COO 5 Exporter or representative collects COO |
| Output criteria to exit the business process | - COO for the export of cardamom is issued |
| Activity diagram | |
| Number of documents required | 5 |
| Average time required | 0.50 |
| Average cost | USD 62 |
| Country and procedure description | Appointment of clearing agent and handover documents(Export from NPL to IND/Cardamom) |
|---|---|
| Actors & participants | - Exporter
- Clearing agent |
| Input and criteria to enter or begin the business process | -Legally custom clearance is required to be done through licensed agent only |
| Activities and associated documentary requirements | 1 Exporter determines the agent and issues appointment letter to him. 2 Exporter handovers documents with power of attorney to the agent generally through truck operator 3 Agent receives documents and letter from truck operator |
| Output criteria to exit the business process | - An agent is appointed with power of attorney to clear goods from custom |
| Activity diagram | |
| Number of documents required | 1 |
| Average cost | USD 8.5 |
| Country and procedure description | Obtain quarantine certificate (Export from NPL to IND/Cardamom) |
|---|---|
| Actors & participants | - Clearing agent
- Food Quarantine Office
- Custom Office |
| Input and criteria to enter or begin the business process | - cardamom needs to meet specified standard |
| Activities and associated documentary requirements | 1 Custom Office issues a letter to FQO to examine the cargo for quarantine purpose. 2 Clearing agent receives letter to FQO from Custom Office. 3 Exporter's clearing agent submits sample and fee along with following documents. - Custom letter - Commercial /export invoice - Packing list - Custom declaration form 4 FQO receives document and examines the sample. 5 FQO issues quarantine certificate. 6 Clearing agent collects quarantine certificate |
| Output criteria to exit the business process | -Obtained quarantine certificate
|
| Activity diagram | |
| Number of documents required | 4 |
| Average time required | 0.13 |
| Average cost | USD 4.9 |
| Country and procedure description | Customs clearance at port/border (Export from NPL to IND/Cardamom) |
|---|---|
| Actors & participants | -Clearing Agent
-Custom
-Truck operator
-Bank |
| Input and criteria to enter or begin the business process | - Cargo and documents are ready at for custom clearance |
| Activities and associated documentary requirements | 1 The agent deposits service fee at bank. 2 CHA get receipt from bank 3 CHA submits custom declaration form with following documents. - Commercial/export invoice - Packing list - COO - Firm registration certificate - PAN /VAT certificate - Insurance policy - Food Quarantine certificate - Appointment letter - Foreign exchange form - Bank receipt 4 Duty officer receives submitted documents 5 Duty officer classifies the cargo electronically. 6 If cargo fall in red channel transport operator transfers the cargo to the point of inspection 7. Duty officer inspect the cargo. 8. Custom records the quantity and value of the exported cargo 9 Custom issues clearance order 10 Duty officer signs declaration form 11 Clearing agent receives signed declaration form. 12 Truck exists from custom yard and moves to importer border |
| Output criteria to exit the business process | - The export cargo is cleared from exporter's custom
|
| Activity diagram | |
| Number of documents required | 10 |
| Average time required | 0.13 |
| Average cost | USD 129.3 |
| Country and procedure description | Balance Payment(Export from NPL to IND/Cardamom) |
|---|---|
| Actors & participants | - Importer
- Importer bank
- Exporter
- Exporter bank
|
| Input and criteria to enter or begin the business process | -Export cargo already reached to destination |
| Activities and associated documentary requirements | 1 Importer applies for fund transfer in their own bank along with following documents - Payment application - Commercial invoice - Importer's import license number - Custom clearance certificate of importer border custom 2 Bank official verifies submitted document 3 If documents are correct bank requests importer to deposit the fund 4 Importer deposits the fund 5 Fund transfer by importer bank to exporter bank 6 Exporter bank receives and transfers the fund to exporter's account 7 Exporter receives balance payment |
| Output criteria to exit the business process | -The payment is fully settled |
| Activity diagram | |
| Number of documents required | 4 |
| Average time required | 2.00 |