Capacity Building Workshop on Single Window and Business Process Analysis

Baku, Azerbaijan

The main workshop objectives are for participants to:

  • Learn the role of business process analysis for simplification of trade, introduction of electronic trade documents and Single Window development
  • Understand the managerial tasks for preparing and conducting Business Process Analysis Projects
  • Understand how Business Process Analysis is used to implement paperless trade and electronic Single Window projects


  • United Nations Economic Commission for Europe
  • UNESCAP Trade and Investment Division
  • Asian Development Bank





Mr. Yann Duval
Economic Affairs Officer, Trade Facilitation Section
Trade and Investment Division, UNESCAP
Email: [email protected]